Shopify Order Tracking Page & Shipping Updates Setup
About Shopify Order Tracking Page & Shipping Updates Setup
The most common support email is 'where is my order?'. A clear tracking page and proactive shipping updates answer that question before customers ask. We set up a branded tracking page, connect your carriers and improve the emails customers receive.
Who needs this
Stores that get many order-status emails or want a more professional post-purchase experience.
What's included
- Tracking page created and branded to match your store
- Carrier connections for USPS, UPS, FedEx, DHL and others
- Shipping confirmation, out-for-delivery and delivered emails
- Estimated delivery date display where possible
- Cross-sell or promo block on the tracking page
- Handling of delays and exceptions
- Order status page links in notifications
- Test orders and tracking numbers
- Short guide for your team
Fewer support tickets
Customers who can see where their order is rarely need to email you.
Honest delivery estimates
We show estimates carefully, because promising dates carriers miss creates complaints.
What this doesn't promise
Faster carrier delivery. We improve communication, not shipping speed. Tracking app fees, if one is used, are paid to the provider.
Related services
Shipping emails and SMS are sent through Klaviyo flows. Return status shows in the returns portal, fewer tickets reach the helpdesk, and pickup status is covered in local delivery and pickup.
Delivery: 2โ5 business days ยท Format: Branded tracking page, shipping notifications and carrier setup
Shopify Order Tracking Page & Shipping Updates Setup FAQ
Often yes for a branded page. Shopify's built-in tracking also works for simple needs.
All major U.S. carriers and many others.
Yes, many tools allow a product or offer block.
In our experience, noticeably, though the amount depends on your store.
Shopify Order Tracking Page & Shipping Updates Setup reviews
A focused entry point to launch with confidence.
- Tracking page created and branded to match your store
- Carrier connections for USPS, UPS, FedEx, DHL and others
- Shipping confirmation, out-for-delivery and delivered emails
- Fixed price
- Human-reviewed
- You own it all
The complete scope described on this page.
- Tracking page created and branded to match your store
- Carrier connections for USPS, UPS, FedEx, DHL and others
- Shipping confirmation, out-for-delivery and delivered emails
- Estimated delivery date display where possible
- Cross-sell or promo block on the tracking page
- Handling of delays and exceptions
- Order status page links in notifications
- Test orders and tracking numbers
- Short guide for your team
- Fixed price
- Human-reviewed
- You own it all
Dedicated scope, priority delivery, ongoing strategy.
- Tracking page created and branded to match your store
- Carrier connections for USPS, UPS, FedEx, DHL and others
- Shipping confirmation, out-for-delivery and delivered emails
- Estimated delivery date display where possible
- Cross-sell or promo block on the tracking page
- Handling of delays and exceptions
- Order status page links in notifications
- Test orders and tracking numbers
- Short guide for your team
- Dedicated account manager
- Priority Slack support
- Quarterly strategy review
- Fixed price
- Human-reviewed
- You own it all
Tell us your scope, timeline and budget โ we'll put together a tailored package and send you a written quote.
