Shopify Flow is a free automation tool from Shopify. Each workflow has a trigger (something happens), optional conditions (only if...) and actions (then do this). Availability of some triggers and actions depends on your Shopify plan, so check what your store can use.
1. Tag orders automatically
Trigger: Order created. Condition: order contains a certain product, or comes from a certain country. Action: add an order tag. Tags make it easy to filter orders and hand them to the right person.
2. Alert yourself when stock runs low
Trigger: Inventory quantity changed. Condition: quantity is below your threshold. Action: send an internal email or message to the person who reorders stock.
3. Flag orders that need a second look
Trigger: Order created or a fraud-analysis trigger. Condition: the order is high value, or Shopify flags it as risky. Action: add a tag and notify your team so someone reviews it before fulfilment.
4. Tag customers by behaviour
Trigger: Order paid. Condition: the customer's total spend or order count passes a level. Action: add a customer tag such as "repeat". You can then use the tag for marketing segments.
5. Hide products that sell out
Trigger: Inventory quantity changed. Condition: quantity reaches zero. Action: for products you do not restock, change the product status to draft so customers do not land on a dead end. Use this only where you are sure you do not want the page live.
6. Route special orders
Trigger: Order created. Condition: the order has a note or a particular shipping method. Action: tag it and notify a team member so rush or gift orders are not missed.
7. Send yourself a weekly reminder
Flow can run on a schedule. Use it to remind your team to review pending orders, update seasonal collections or check app costs.
Test before you rely on it
Run each workflow on a test order, check the Flow run history and confirm the result. Start with one workflow, watch it for a week and then add more. Over-automation can hide problems.
Want help building them?
We map, build and test workflows for you. See our Shopify workflow automation service, or request a written quote.
Related services
- Shopify Workflow Automation with Shopify Flow โ automate orders, stock alerts and tagging with Shopify Flow
- Klaviyo Email & SMS Flows Setup for Shopify โ welcome, cart, post-purchase and winback flows
- Monthly Shopify Store Management & Support โ ongoing changes, fixes and check-ups each month
