{"product_id":"ai-customer-support-chatbot-setup","title":"AI Customer Support Chatbot Setup for Shopify","description":"\u003cp\u003eMost customer questions are the same dozen: where's my order, what's your return policy, does this come in another size. An AI assistant can answer those instantly at any hour, as long as it's set up with your real information and knows when to hand over to a person. This project does exactly that.\u003c\/p\u003e\n\n\u003ch3\u003eWho needs this\u003c\/h3\u003e\n\u003cp\u003eStores that answer the same questions by email every day, stores with customers in several time zones, and teams that want support coverage without hiring.\u003c\/p\u003e\n\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eAI assistant installed and styled to match your store\u003c\/li\u003e\n\u003cli\u003eTrained on your products, shipping, returns and FAQ content\u003c\/li\u003e\n\u003cli\u003eClear rules for what it may and may not say (no invented promises, no made-up policies)\u003c\/li\u003e\n\u003cli\u003eHuman handoff set up: email or WhatsApp for anything it can't answer\u003c\/li\u003e\n\u003cli\u003eOrder-status question flow, where your setup supports it\u003c\/li\u003e\n\u003cli\u003eTesting against your most common real customer questions\u003c\/li\u003e\n\u003cli\u003eTuning round after the first week of conversations\u003c\/li\u003e\n\u003cli\u003eShort guide on how to review conversations and update answers\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eThe part that matters most: guardrails\u003c\/h3\u003e\n\u003cp\u003eAn assistant that confidently makes things up is worse than none. Setup spends as much time on what the bot should refuse or pass to a human as on what it should answer, so customers get accurate information or a real person.\u003c\/p\u003e\n\n\u003ch3\u003eTools\u003c\/h3\u003e\n\u003cp\u003eWe work with the assistant platform that suits your store and budget. Any subscription for that platform is billed by the platform directly, and we tell you the cost before you commit.\u003c\/p\u003e\n\n\u003ch3\u003eWhat this doesn't promise\u003c\/h3\u003e\n\u003cp\u003eThat it replaces your support team. It handles repeated, factual questions well and passes the rest to you.\u003c\/p\u003e\n\n\u003ch3\u003eRelated services\u003c\/h3\u003e\n\u003cp\u003eA bot is best for simple questions; harder cases should reach a person through a \u003ca href=\"\/products\/shopify-helpdesk-customer-support-setup\"\u003ehelpdesk setup\u003c\/a\u003e. The question it will answer most is where an order is, which an \u003ca href=\"\/products\/shopify-order-tracking-page-shipping-updates\"\u003eorder tracking page\u003c\/a\u003e handles well, and returns questions come next, see the \u003ca href=\"\/products\/shopify-returns-exchanges-portal-setup\"\u003ereturns and exchanges portal\u003c\/a\u003e. Someone also has to keep its answers current, which is part of \u003ca href=\"\/products\/shopify-store-management-monthly-support\"\u003emonthly store management\u003c\/a\u003e.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eDelivery:\u003c\/strong\u003e 3–5 business days · \u003cstrong\u003eFormat:\u003c\/strong\u003e AI assistant live on your store + tuning notes\u003c\/p\u003e","brand":"Zohanify","offers":[{"title":"Starter","offer_id":50817536786688,"sku":"ZH-SHOPIFY-15-STARTER","price":79.0,"currency_code":"USD","in_stock":true},{"title":"Growth","offer_id":50817536819456,"sku":"ZH-SHOPIFY-15-GROWTH","price":199.0,"currency_code":"USD","in_stock":true},{"title":"Enterprise","offer_id":50817536852224,"sku":"ZH-SHOPIFY-15-ENTERPRISE","price":449.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0858\/5324\/1600\/files\/ai-customer-support-chatbot-setup-zohanify.jpg?v=1793187109","url":"https:\/\/zohanify.com\/products\/ai-customer-support-chatbot-setup","provider":"Zohanify","version":"1.0","type":"link"}